Job Description

Salary: $80,000 - 120,000 per year Requirements:

• Bachelors degree or 4 years of relevant clinical/technical application experience in lieu of a degree, strongly preferred
• 3-5 years of prior experience with clinical information systems or equivalent
• Valid Driver’s License
• Epic certification/accreditation/self-proficiency preferred (may be required to obtain certification in relevant application within the first 6 months of employment)
• Strong proficiency in Microsoft Office products
• Excellent verbal and written communication skills
• Strong interpersonal abilities and capability to work independently or as part of a team

• Meet expectations of the OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
• Collaborate with Clinical Informatics colleagues to advance strategic goals for the department and CHRISTUS Health
• Work with colleagues to standardize best practice workflow processes and clinical content, promoting patient safety
• Engage with technical teams to identify and resolve infrastructure-related concerns affecting clinical applications
• Develop, test, implement, and maintain assigned clinical applications and business processes to meet operational needs
• Communicate effectively with others, both individually and in group settings
• Understand clinical practices in relation to the integration of health information systems and their effects on end-users
• Report compliance issues related to clinical information systems and properly escalate concerns
• Provide ongoing support to end users during upgrades, new releases, and enhanced functionalities
• Assist in communicating system changes and new functionalities to clinical end users
• Cultivate relationships with leadership across various ministries to ensure effective communication and compliance with business requirements
• Prioritize and implement updates and changes to clinical information systems
• Offer friendly and courteous customer service at all times
• May require extended hours during critical incidents
• Engage in special projects and additional duties as assigned
• Conduct thorough analysis of workflows and technical issues associated with clinical information systems
• Troubleshoot and resolve application concerns, escalating complex issues as necessary
• Identify new opportunities and demonstrate a proactive approach to tasks and projects
• Maintain relationships with end user leadership and address conflicts proactively
• Provide organized status reports on significant project areas for communication to stakeholders
• Offer insights and recommendations based on application/system analysis in assigned areas
• Demonstrate subject matter expertise while improving knowledge of application areas beyond assigned modules
• Periodically assess and refine personal skills, work habits, and behaviors in a collaborative manner
• Manage medium complexity projects while collaborating with team members as necessary
• Perform working level process analysis, including requirement elicitation and stakeholder analysis to deliver cross-team solutions
• Complete gap analysis and present recommendations

• Support
• Flow
• ITIL
• Web

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We are seeking a Clinical Informatics Systems Analyst II who will play a pivotal role in the operation and administration of our clinical information systems. Our large, multi-regional healthcare system offers a collaborative environment where you will work closely with clinical and technical teams to enhance workflow methodologies and tools. We emphasize the importance of strong communication and interpersonal skills for fostering effective relationships across departments. This full-time position typically operates Monday through Friday from 8 AM to 5 PM. We value your expertise and provide opportunities for professional growth, ensuring that you remain a vital part of our mission to enhance patient safety and operational excellence.

last updated 51 week of 2025

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