Job Description

Job Description:

Job Summary:

Lily Palmer-Flowers on the fly is looking for a professional florist. The Florist is responsible for creating beautiful, high-quality floral arrangements, bouquets, and gift packages for travelers and visitors. This position requires creativity, attention to detail, and excellent customer service skills to meet the needs of an airport’s fast-paced and diverse clientele. The Florist ensures that all floral displays are fresh, attractive, and well-presented while maintaining a clean and welcoming retail environment.

Key Responsibilities:

• Design and create floral arrangements, bouquets, and gift baskets for customers and special orders.
• Provide exceptional customer service by assisting travelers in selecting flowers and gifts for all occasions.
• Ensure proper care, handling, and maintenance of fresh flowers and plants to maximize shelf life and quality.
• Maintain an appealing and organized sales floor, including rotating displays and restocking supplies as needed.
• Manage inventory of flowers, vases, wrapping materials, and decorative accessories.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Prepare and package floral and gift orders for travel, ensuring secure wrapping suitable for flights.
• Collaborate with management on seasonal themes, promotions, and custom product offerings.
• Adhere to airport and company policies, including safety, security, and cleanliness standards.
• Assist with opening and closing duties, including cash handling and daily reports.

Qualifications:

• Proven experience as a florist or floral designer (1–2 years preferred).
• Strong knowledge of flower varieties, design principles, and color combinations.
• Excellent communication and customer service skills.
• Ability to work efficiently under time constraints and in a high-traffic environment.
• Basic computer and POS system skills.
• Must be dependable, punctual, and able to work flexible hours, including weekends and holidays.
• Ability to lift up to 25 lbs. and stand for extended periods.

Preferred Skills:

• Experience in retail or airport gift shops.
• Knowledge of floral preservation and care techniques.
• Creativity in developing new arrangements and display ideas.
• Basic merchandising and sales experience.

Work Environment:

This position operates in a retail environment within the airport. The role involves direct interaction with travelers, frequent standing, and handling of fresh flowers and materials in a climate-controlled shop.

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