Hotel Front Desk Receptionist Job at Best Western Hartland, Hartland, MI

dnlYZStyQmNMSW9zUC9DMFBhYjdVNjNQT3c9PQ==
  • Best Western Hartland
  • Hartland, MI

Job Description

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities:

  • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Connect with the housekeeping department to ensure guest accommodations are ready
  • Mitigate customer complaints as needed
Qualifications:
  • Well-versed in taking telephone calls and handling stressful situations
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
  • 1+ year of hotel industry experience or related job preferred
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • Must have graduated high school, received a GED or equivalent
About Company: This Best Western of Hartland hotel is a favorite for guests planning a special event. Reunions and weddings are something special in this neck of the woods. Whether you are a key participant in the event or simply there to observe, this Hartland hotel can't be beat for convenience and comfort.

Job Tags

Start working today, Work at office, Flexible hours,

Similar Jobs

Bath Concepts Independent Dealers

High-Income Sales Closer - Bathroom Remodeling (Lima & NW Ohio) Job at Bath Concepts Independent Dealers

 ...Location: Lima, OH (Serving Allen, Auglaize, and Putnam Counties) Earnings: $150,000 $300,000+ (Uncapped Commission) The Opportunity Are you the top salesperson in your current company but tired of the 2-hour commute to the city? At Otterly Baths , we are... 

Robert Half

Data Entry Clerk Job at Robert Half

 ..., including shipping & tracking information, and other relevant data into the order tracking process.- Update and maintain records of...  ...information- Collaborate with team members to streamline data entry processes and improve overall efficiency.- Warehouse staff back... 

Medtronic

Field Service & Support Rep - South Region Job at Medtronic

 ...culture where you can thrive. This position has the responsibility and authority to provide remote and on-site technician support to Midas Rex drills and driving customer satisfaction through service. It also needs strong communication skills as it will serve as a... 

Beebe Healthcare

HISTOTECH - ANATOMIC PATHOLOGY Job at Beebe Healthcare

 ...projects and other duties including clerical and support, as assigned by the manager or lead tech. Maintenance of inventory. CoPath pathology system computer skills. Supervised grossing of specimens as trained. Other duties as assigned.Qualifications: Candidate must... 

Prime Time Athletic Club

Childcare Staff Job at Prime Time Athletic Club

 ...Qualifications: Must be service-oriented. Must be honest, energetic, polite, enthusiastic, dependable, and punctual. No experience is required. Training will be provided. Seeking candidates who are available for the weekday afternoon/evening shifts. Perks...