Job Description

PRIMARY FUNCTION:

The Instructional Designer is responsible for creating engaging, effective, and learner-centered instructional materials for various delivery modalities, including e-learning, instructor-led training (ILT), virtual instructor-led training (vILT), and blended learning solutions. Administers a LMS through regular administrative tasks, including user support to resolve issues, enhance functionality, and deploy new features. Strong knowledge/ background in instructional design theory and practice, a working knowledge of learning technologies, and a passion for improving learning outcomes. Level I work is closely managed and will work on projects of limited complexity and/or in a support role.

ESSENTIAL DUTIES:

Curriculum Design & Development

• Design and develop instructional materials, including lesson plans, eLearning modules, instructor guides, assessments, and job aids.
• Apply instructional design models (e.g., ADDIE, SAM) to create learner-centered experiences.
• Analyze learning needs through collaboration with subject matter experts (SMEs), stakeholders, and end users.
• Design and develop instructional materials including storyboards, course outlines, facilitator guides, participant workbooks, job aids, and multimedia content.
• Build and deploy e-learning modules using tools like Articulate Storyline, Rise, or Adobe Captivate.
• Ensure training content aligns with Caterpillar standards, industry certifications, and Gregory Poole’s operational needs.
• Assist in creating and updating Technician Career Guides

Collaboration with SMEs

• Partner with technical experts and instructors to translate complex content into accessible, engaging learning materials.
• Facilitate content reviews and revisions to ensure accuracy and alignment with learning objectives.
• Confer with management, external customers, and staff, to determine Operator and Technical training needs.

Learning Technology Integration

• Develop SCORM/xAPI-compliant content for integration into the Learning Management System (LMS).
• Leverage tools such as Articulate Storyline, Rise, Camtasia, or Adobe Creative Suite to build interactive content.

System Administration

• Configure and maintain an LMS platform (e.g., Canvas, Moodle, Blackboard, or similar).
• Manage user accounts, roles, permissions, and enrollments, and updates.
• Provide Tier 1 and Tier 2 support to users, resolving technical issues promptly.
• Serve as the liaison with the CAT Learning Systems Support Team.
• Ensure system uptime, data integrity, and security compliance.

Evaluation & Continuous Improvement

• Conduct needs assessments and learner analysis to inform design decisions.
• Use feedback and data to evaluate course effectiveness and recommend improvements.
• Ensure alignment of learning objectives with business goals and performance outcomes.
• Evaluate and revise learning materials based on learner feedback, business impact, and evolving needs.
• Leverage learning management systems (LMS) to assign, track, and report on training.
• Administer reports and data with Technician Career Guides.
• Assign and manage current Technician Levels. Maintain accurate technician training records.

Project Management

• Manage multiple instructional design projects simultaneously, ensuring timely delivery, cost control and quality standards.
• Maintain documentation and version control for all learning assets.

MINIMUM REQUIREMENTS:

Education:

• Bachelor’s degree in Instructional Design, Education, Learning Technologies, or a related field.

Work Experience :

• 0-2 years of experience in instructional design, preferably in technical or workforce development settings.
• Proficiency with eLearning authoring tools (e.g., Articulate 360, Captivate, Camtasia).
• Strong writing, editing, and visual communication skills.
• Knowledge of adult learning theory, instructional design best practices, and accessibility standards.

Physical:

• Have the ability to occasionally lift up to 25 lbs. of materials.

Other:

• Experience designing for skilled trades or technical training environments.
• Strong knowledge/ background in instructional design theory and practice, a working knowledge of learning technologies, and a passion for improving learning outcomes
• Familiarity with video production and editing tools.
• Ability to travel occasionally to manage stakeholder relationships, perform needs analysis and facilitate collaborative design sessions.

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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