Senior Business Analyst Job at CereCore, Nashville, TN

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  • CereCore
  • Nashville, TN

Job Description

Classification: Contract-to-Hire
Contract Length: 6 months
Location: Nashville, TN
Not open to C2C

CereCore is seeking a motivated and skilled Senior Business Analyst to join our team onsite in Nashville. The ideal candidate will act as a liaison between business stakeholders and technical teams, ensuring that solutions align with business objectives and deliver measurable value.

Responsibilities:

  • Gather, analyze, and document business requirements for Salesforce implementations and enhancements
  • Collaborate with stakeholders to identify process improvements and optimize Salesforce usage
  • Translate business needs into detailed functional specifications and user stories
  • Work closely with Salesforce developers and administrators to ensure accurate solution delivery
  • Conduct gap analysis and recommend best practices for Salesforce configuration and customization
  • Support UAT (User Acceptance Testing) and coordinate defect resolution
  • Prepare training materials and assist in end-user training sessions
  • Maintain documentation for system processes, workflows, and configurations

Position Requirements:

  • Bachelor’s degree in Business, Information Systems, or related field
  • 5+ years of experience as a Business Analyst, with at least 3 years in CRM projects.
  • Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Lightning (Preferred)
  • Experience with requirements gathering, process mapping, and functional documentation.
  • Proficiency in Agile methodologies and tools like Jira or similar.
  • Excellent communication, stakeholder management, and problem-solving skills.

Job Tags

Contract work,

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