Job Description

Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work:

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Position Overview

The Senior Writer & Content Manager leads CHAI's content strategy and execution, serving as a key bridge between technical program teams and external audiences. This senior management position is responsible for developing compelling narratives that effectively communicate CHAI's impact, innovations, and thought leadership in the global health landscape. The role requires strategic vision, exceptional writing skills, and the ability to translate complex health concepts into powerful stories that advance organizational goals.

About the Content Team: We are building a small team within the larger Communications department that aims to communicate big ideas and strong points of view to move the needle on select transformational goals. The team identifies broad themes that align with CHAI and CEO priority platforms and collaborates with country and program teams to translate technical insights into compelling narratives across multiple content formats.

Location: This position is flexible to being based in one of CHAI's program countries subject to country leadership approval and/or the ability to obtain work authorisation. Prior experience working in one or more low or middle-income country settings, with a deep understanding of the global health landscape and development sector is required. See where we work here.

Responsibilities

Strategic Leadership & Content Direction

• Develop and execute CHAI's overall content strategy in coordination with the Communications Director, ensuring alignment with CHAI's strategic priorities and thought leadership goals
• Cultivate a high-level view of the organization to identify strategic content opportunities that showcase CHAI's impact and expertise
• Lead the planning and creation of major content initiatives, including flagship reports, thought leadership pieces, and high-visibility communications
• Manage the editorial/content calendar and workflow, ensuring timely execution of all content priorities
• Measure content performance and adjust strategy based on analytics and stakeholder feedback

Content Development & Quality Assurance

• Write and edit thought leadership pieces for CHAI leaders and key reports/white papers that position the organization as an authoritative voice in global health
• Edit content for strategic messaging and organizational voice, maintaining consistency and quality across all materials (internal & external)
• Develop compelling narratives that translate technical achievements into accessible stories for donors, partners, internal staff, and the public
• Lead content approval processes with internal and external stakeholders, ensuring content accuracy and alignment with strategic priorities
• Develop a suite of templates for low- and medium-priority content
• Lead Annual Report development and production, including managing overall project timeline, coordination, and budget planning as well as overseeing content collection and review

Team & Cross-Organizational Collaboration

• Supervise and mentor content team member [Technical Writer & Content Producer]
• Coordinate with technical program and country teams to identify content opportunities and develop narratives that showcase their work
• Collaborate with the policy, advocacy, and communications group to amplify CHAI's thought leadership across relevant networks
• Build strong relationships with organizational leaders to understand technical work and communicate it effectively to internal and external audiences
• Provide training to program and country teams to engage with Content team
• Partner with the analytics manager to track content performance and optimize strategy

Administrative duties

• Manage contracts with freelance writers and other vendors as needed
• Develop and maintain content governance frameworks and approval workflows
• Maintain quality assurance processes and content review protocols
• Manage content team schedules, workload distribution, and capacity planning

Qualifications

Required experience & skills

• Degree in journalism, communications, public health, or related field
• 7-10 years of progressive experience in strategic communications, content development, or related field
• Exceptional writing and editing skills with demonstrated ability to create compelling narratives
• Previous journalism, editorial, or equivalent experience producing high-quality written content
• Prior experience working in one or more low or middle-income country settings, with a deep understanding of the global health landscape and development sector
• Proven ability to translate technical concepts for broader audiences
• Strong project management experience with demonstrated success managing complex, multi-stakeholder initiatives
• Experience supervising staff and developing team capabilities

Leadership & strategic skills

• Strategic thinking ability with capacity to align content development with organizational goals
• Excellent interpersonal and relationship-building skills, particularly with senior leaders and technical experts
• Sound editorial judgment and attention to detail
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment
• Demonstrated track record of innovation in communications and content strategy

Technical knowledge

• Understanding of digital content best practices and content distribution channels
• Familiarity with content performance metrics and analytics
• Knowledge of global health issues, international development, and/or public health

Personal qualities

• Collaborative leadership style that builds trust across the organization
• Excellent judgment and discretion when handling sensitive information
• Adaptability and willingness to pivot strategies based on organizational needs
• Comfort working in a fast-paced, global organization with multiple priorities
• Fluency in additional languages such as Swahili, Portuguese, French, Spanish or other languages native in our countries of operation is highly desirable
• Willingness to travel internationally as needed

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