Front Desk Agent - 2nd Shift Job at Hampton Inn Kansas City / Shawnee Mission, Shawnee, KS

dnlMZi9MOVRMb1FyTXZDM01xdjFXcWpFT2c9PQ==
  • Hampton Inn Kansas City / Shawnee Mission
  • Shawnee, KS

Job Description

The  Hampton Inn Shawnee is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time opportunity with shifts times of 3 PM to 11 PM with weekend availability a must.  The salary range for this position is $14.00 - $18.00 per hour based on previous work experience.  Access to employee travel, 401k, and insurance.

Job Summary:
The purpose of the Front Desk Agent is to provide the utmost in service to hotel guests and
staff while accommodating their needs/requests yet also balancing the interest of the hotel.
The Front Desk Agent will maintain the hotel standards set forth by Hilton by coordinating with other departments as necessary to fulfill the high expectations of our guests and patrons. 

Responsibilities:
  • Check guests in and out of the hotel - make future reservations when necessary
  • Post and rebate room, tax, and other miscellaneous charges to guest accounts
  • Able to handle hotel phone system, transfer calls, and take messages for guests and   hotel staff
  • Place, modify, and cancel guest reservations, inputting same into computer while noting any special requests
  • Maintain daily an accurate inventory of available rooms
  • Coordinate with other departments to fulfill special guest requests
  • Communicate hotel facilities and services to guests at check-in
  • Must be able to provide information regarding local area facilities for guests
  • Provide information regarding the Brand Rewards program
  • Responsible for maintaining hotel key security system
  • Administer guest safe deposit boxes
  • Maintain cleanliness and orderliness of front desk and lobby area
  • Know how to properly handle wake-up calls
  • Open and close shifts - make accurate cash drops
  • Notify housekeeping and maintenance of any reported problems in guest rooms or  on hotel grounds
  • Distribute mail to guest boxes as well as to hotel staff.
  • Maintain an inventory of special guest service items such as roll-aways, cribs, etc.
  • Track status of rooms used for site tours or out-of-order for maintenance

Requirements:
  • High School Degree or GED
  • Previous Front Desk Experience preferred
  • Read and Communicate Clearly
  • Previous Customer Service Experience required
  • Computer Proficiency

Job Tags

Hourly pay, Full time, Work experience placement, Local area, Shift work, Weekend work,

Similar Jobs

Axion Recruitment

Refrigeration Mechanic Job at Axion Recruitment

 ...Refrigeration Mechanic ~ Arlington, WA - relocation assistance offered ~$35-$50/hour DOE ~ Days, Monday-Friday ~8:00 AM-4:30 PM ~ Food Processing Industry We are working with an established Food Manufacturing company based in**Arlington, WA.**They are... 

Nachhilfeunterricht

Remote Private English tutor Job at Nachhilfeunterricht

 ...without commission!) Flexible working hours and location: work when and where you want (online or on-site) To become part of our tutoring team, it is not necessary to submit your resume. We are looking forward to meeting you! About us: Nachhilfeunterricht is one... 

Baystate Interpreters

American Sign Language Interpreter Job at Baystate Interpreters

 ...On-site Interpreter (Independent Contractor) Baystate Interpreters, Inc. is seeking dedicated and professional Educational American Sign Language interpreters to join our team as 1099 independent contractors . In this vital role, you will facilitate communication... 

More Perfect Union

Social Media Manager Job at More Perfect Union

 ...Position Title: Social Media Manager Job Type: Salaried, full time Compensation: $110,00...  ...with a mission to build power for the working class. We cover politics, policy, labor...  ...work independently in a remote, work-from-home environment; At More Perfect Union... 

Direct Jobs

Neurosurgeon Needed: Spine, Cranial & Functional in Midland Job at Direct Jobs

A leading medical center in Midland, Michigan is seeking a full-time neurosurgeon to join its growth-oriented department. The ideal candidate will have a strong background in neurosurgery, with proficiency in the latest techniques, including operative general neurosurgery...