We are seeking an enthusiastic Helpdesk Engineer (Tier 1) to join our IT team.
This is an entry-level role, perfect for someone who enjoys technology, solving problems, and helping people. As a Helpdesk Engineer, you'll be the first point of contact for client support needs, handling common IT issues, and escalating more complex problems to our Systems Analysts (Tier 2) and Senior Systems Engineers (Tier 3).
This position is also the starting point in our IT career path, with clear opportunities to advance to Tier 2 as you gain experience and training.
End-User Support
Ticket Management
Project Support
Customer Interaction
Technical Skills
Growth & Learning
Soft Skills
Noventech, Inc. is a growing Managed Service Provider servicing a variety of local small to medium businesses and government agencies. Companies trust Noventech to be their outsourced IT consultants and to maintain all aspects of their IT systems on a daily basis.
Application Note: If you've read this far, mention your favorite tech-related movie in your application. We use this to filter out applicants who don't read the full posting.
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